Refund Policy

Because memberships provide immediate digital access, charges are generally non-refundable once access has been delivered, except where required by law or the payment processor's rules.

We will review duplicate charges, clearly unauthorized transactions, processor errors, charges made after a timely cancellation, and situations where purchased access was not delivered due to a verified platform failure.

Contact billing support with the account email, creator membership, transaction date, amount, and a concise explanation. Do not send full payment card numbers or sensitive identity documents by ordinary email.

Approved refunds may be issued by the payment processor to the original payment method. Processing times depend on the processor and financial institution.